Privacy Policy

Information you submit directly:

• Name, email address, phone number, organization name, and project details submitted through forms, WhatsApp, email, or other channels.
• Briefs, references, business information, files, credentials, or other materials you choose to provide for project estimation or delivery.
• Billing information, invoice details, and payment confirmation where needed for administration.

Technical information collected when you use the website:

• Device, browser, operating system, approximate location, referral source, pages visited, and interaction patterns.
• Cookies or similar technologies used for website functionality, analytics, performance, and advertising measurement where applicable.

FrontierLayer uses information only for reasonable business purposes related to communication, project planning, service delivery, security, and operational improvement.

• Responding to inquiries and project requests.
• Preparing estimates, proposals, invoices, and project documents.
• Managing project communication, feedback, revisions, delivery, support, and warranty requests.
• Improving website performance, content, service quality, and user experience.
• Measuring website traffic, marketing performance, and aggregate engagement when analytics or advertising tools are active.
• Complying with legal, tax, accounting, or administrative obligations.

We process information based on your request, consent, project agreement, legitimate business interest, and legal obligations where applicable.

When you submit information through this website, email, WhatsApp, or other official channels, you allow FrontierLayer to use that information to respond, prepare project materials, and deliver agreed services.

This website may use cookies or similar technologies to support functionality, understand aggregate visitor behavior, and evaluate marketing effectiveness.

• Analytics tools may help us understand page visits, traffic sources, device types, and content performance in aggregate.
• Advertising pixels or conversion tools may be used to measure whether campaigns lead to website visits or actions.
• You can control cookies through your browser settings. Some features may not work as expected if cookies are disabled.

FrontierLayer does not sell personal information. Information may be shared only when necessary for project delivery, business operations, legal compliance, or with your approval.

• With team members, contractors, or collaborators involved in delivering the project.
• With third-party service providers such as hosting, domain, email, analytics, cloud storage, payment, communication, or deployment platforms.
• With legal, tax, accounting, or regulatory parties when required by law or necessary to protect legitimate rights.

Projects may involve third-party platforms such as domain registrars, hosting providers, cloud platforms, databases, payment gateways, email tools, analytics services, app stores, or external APIs.

Each third-party service may process data under its own terms and privacy policy. FrontierLayer is not responsible for privacy practices of third-party services outside our control.

Project materials, business information, strategy, credentials, and internal data shared with FrontierLayer are treated as confidential and used only for project-related purposes.

Access to sensitive materials is limited to people or services reasonably involved in project delivery, support, administration, or legal compliance.

We retain information for as long as needed to respond to inquiries, manage projects, provide support, maintain records, comply with obligations, and resolve disputes.

Project files and communication records may be retained after project completion for operational history, warranty handling, maintenance, accounting, or legal purposes unless deletion is requested and legally possible.

FrontierLayer applies reasonable technical and organizational measures to protect information from unauthorized access, misuse, loss, or disclosure.

No online transmission or storage system can be guaranteed to be completely secure. You are responsible for sending sensitive credentials through appropriate channels and updating credentials after handover where needed.

Subject to applicable law, you may request access, correction, deletion, or limitation of your personal information held by FrontierLayer.

Some information may need to be retained for contractual, tax, accounting, legal, or dispute-resolution purposes.

FrontierLayer is based in Indonesia and may work with clients or service providers in other countries. Information may be processed or stored through third-party platforms that operate internationally.

By using our services, you understand that data may be processed across jurisdictions where relevant service providers operate.

FrontierLayer's website and services are not directed to children. We do not knowingly collect personal information from children for marketing or project inquiry purposes.

FrontierLayer may update this Privacy Policy when services, tools, workflow, legal obligations, or operational needs change.

The latest version will be shown on this page with the updated date. Continued use of the website or services after updates means you understand the revised policy.

If you want to confirm how your information is used or request changes to data you have provided, contact FrontierLayer through our official channels.

WhatsApp: +62-838-7519-1033

Email: cs@frontierlayer.xyz